Designing Kitchens & Home Interiors Throughout Lockdown...

As we head into another lockdown, the team at Ruach are doing everything possible to help you progress your home interior project. Due to new governments restrictions, we are having to make some changes to how we operate here in the showroom. We appreciate that there is a lot to consider when purchasing a new kitchen, and many of our customers would like to come to the showroom to consider some of the finer details for their new project, which is why we're making a huge effort to make appointments available where nescassary, with the strictest of social distancing measures in place.You n find more details of our Covid-compliant serv

VISITING THE SHOWROOM

The showroom is now open on an appointment-only basis, with a maximum number of three appointment available throughout the day. This is to ensure that you have exclusive access to the showroom and that there is no mixing with other parties.

Online, virtual appointments are also available with all of our designers, and you can find out more about these by clicking the button below.nline  

Appointment Times:

To book a designated time where we can discuss the plans for your new kitchen, either phone us or email your designer to book in a design slot. Appointments are taking place at 10am, 12 noon or 2pm Monday through to Saturday. Alternatively, you can contact us through our website by clicking here.

 

Arrival:

Upon arriving at the showroom, you'll find a video doorbell that is in place to manage the flow of people in and out of the showroom. Simply ring this doorbell and one of our friendly members of staff will let you in. A sanitising station including hand sanitiser, gloves and facemasks is located next to the entrance should you wish to use this equipment. Our designers will clean their hands before the appointment and will ask you to do likewise.

 

When Inside The Showroom:
You will be able to tour the showroom at your own free will. Our staff and designers will stay a safe distance away (2m) in order to answer any questions you might have. A designer will be assigned to you in order to manage social distancing measures.

 

Your Design Appointment:
When our designer makes a design presentation to you, they will be sitting at a separate table. Your 3D design will be mirrored onto a separate large screen in the VR (Virtual Reality) zone. Your designer will be approximately 3m away, but you will have full eye contact and conversation with them. If you need to sit at the same table as the designer, you will be supplied with a clear visor for protection.

 

Cleaning at Ruach:
The Ruach showroom will be disinfected every day, and this process will carry on indefinitely. All used samples, such as kitchen doors and tiles, and any displays, will be disinfected immediately after contact.
 

WATCH THE VIDEO

Get an insiders view of the Ruach showroom and find out how we're set up to deal with containing the spread of Coronavirus by watching the video now...

KITCHEN INSTALLATIONS

Our Installation Team: Our installers are all very considerate and trained for working in a COVID-safe environment. We operate on a safe distancing policy of 2m at all times; our fitters will wear the appropriate PPE for the situation, they will wash their hands with hand sanitiser regularly and will wipe down the main surfaces at the end of the day.

Our fitters will not work at your home if it becomes necessary for them to self-isolate, and we monitor all of our staff each and every day. 

What do we ask from you?

There are certain things that you can do to keep yourself safe during this time. Please adhere to the standard government policy of two metre social distancing whenever you are in contact with a Ruach team member.

Please declare if you, or any members of your household, are self-isolating due to COVID-19. If this is the case, then we will not be able to continue working unless you can be quarantined completely from the kitchen area for the duration of the work.

If you have any questions or would like to talk to a member of the Ruach team for further details, please don’t hesitate to give us a call on:
01959 457 008

 

See you in the showroom soon,

The Ruach Team

 

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